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Booking Information

Please also see our Terms & Conditions

Book online

This is a real-time, secure online booking service available 24 hours a day. All online bookings are subject to a £3 transaction fee. (Online bookings are free for ENCORE Members.)

You can check the view of the stage from every seat in the hall on our Seating Plans

Please note: tickets cannot be posted to addresses outside the U.K. and will be held for collection from the Box Office.

By telephone

Box Office: 020 7730 4500

The Box Office is open for telephone bookings:

  • Monday – Saturday: 10am – 6pm (to 8pm on performance days, although waiting times may be longer from 6-8pm)
  • Sunday: 12 noon – 6pm (performance days only)

Tickets purchased up to six days prior to the event are posted second class. Tickets purchased within seven days of the event are held at the Box Office for collection any time prior to the concert.

All telephone bookings made through the Cadogan Hall Box Office are subject to a fee of £3 per transaction. (Telephone bookings are free for ENCORE Members.)

Please note: tickets cannot be posted to addresses outside the U.K. and will be held for collection from the Box Office.

By post

Cadogan Hall Box Office, 5 Sloane Terrace, London SW1X 9DQ

All cheques should be made payable to Cadogan Hall and sent to the address above. When purchasing tickets by post, please detail the following information:

  • Your full name and title
  • Your postal address (this is the address to which the tickets should be posted)
  • The date, name and time of the performance you wish to book for
  • Your preferred seating area within the Hall

Please ensure that the cheque covers the correct amount according to your preferred seating area, and includes the postal booking fee of £3 per order. (Postal bookings are free for ENCORE Members.) Please DO NOT SEND CASH by post.

Please note: tickets cannot be posted to addresses outside the U.K. and will be held for collection from the Box Office.

In person

Cadogan Hall Box Office, Sloane Terrace, London SW1X 9DQ

The Box Office is open for personal callers:

  • Monday – Saturday: 10am – 6pm (to 8pm on performance days)
  • Sunday: 12 noon – 6pm (performance days only)

Bookings made in person are not subject to a booking fee.

See Getting Here for directions.

Payment methods

We accept the following cards: Visa, MasterCard, American Express, Visa Electro/Delta, Maestro, and Solo.

We also accept payment by cheque or postal order.

You can also use Cadogan Hall Gift Vouchers both online and offline.

Concessionary tickets

Where general concessions are available this is defined as Under-16s, Full-time Students, Senior Citizens and persons out of work. Some events offer specific concessions only, and this will be stated in the Ticket Information on the Event page. Concessionary tickets are subject to availability and are at the discretion of Cadogan Hall.

Please note: children under five will not be admitted except to family events where all children must have their own ticket. We reserve the right to remove children from the auditorium if they are not well behaved.

Discounts

Only one discount can be applied at any one time when available. Proof of concession must be produced upon collection of tickets, and must be produced by the named person and not by a third party.

Discounts cannot be applied retrospectively or after the completion of a transaction.

Group discounts

Cadogan Hall offers generous discounts for groups of six or more. Discounts vary according to event so please call 020 7730 5744 for further information or to make a group booking.

TicketPlan Refund Protection

TicketPlan Refund Protection is available for all bookings. Your tickets are non refundable and this will protect you against cancellation resulting from accidents and unexpected illnesses. You will be offered Ticket Plan online once you have added tickets to your basket. We strongly recommend that you include this option.

Full details are included in the TicketPlan terms and conditions which we advise you to read and retain. Please note that TicketPlan must be purchased for all tickets in the transaction and cannot apply to individual tickets.

TicketPlan refund applications can be made through the TicketPlan website.